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Our highest priority during the coronavirus pandemic is to ensure the safety and well being of all of our residents.  We appreciate your ongoing support for and understanding of the measures we have in place during this challenging time. 

Banksia Lodge – residential aged care:

Banksia Lodge visitation is currently at Green Traffic Light level. 

If you have any questions about visiting, please call us prior to travelling on 02 4471 6091 during business hours, and we will be happy to clarify any queries with you.

To book a FaceTime or Zoom session with a Banksia Lodge resident via your device, please contact Banksia Lodge on 02 4471 6091.

Banksia Village – independent retirement living:

Click here to read our Banksia Village Independent Living COVID Safe Plan.

Banksia Community Care – home care services:

Check our general information – updated 20 April 2022 

COVID-19 update for clients and their families – view here – updated 21/4/22

Banksia Suppliers and Contractors:

A Traffic Light System detailing Visitation Restrictions is in place – current level –  Green Light

Other COVID-19 Information and Resources:

Government information and resources:

COVID-19 Vaccine Updates – information from Australian Government Department of Health

NSW Health COVID-19 Information, health orders and other resources

NSW State rules

Industry Code for Visiting Residential Aged Care Homes during COVID-19 – information from Australian Government Department of Health

Symptoms and testing at NSW Health Facilities 

Commonwealth Government:

Department of Health:


COVID-19 Advice for seniors – information from NSW Health

COVID-19 Advice for people with chronic health conditions – information from Australian Government

FREE COVID-19 Support Line for Senior Australians – call 1800 171 866

Older Persons Advocacy Network (OPAN) – or call 1800 237 981

Living Well in the COVID-19 Pandemic – information from Australian Government Department of Health

ScamWatch information on COVID-19 Scams – information from Australian Competition and Consumer Commission

A Guide to Social Distancing – information from NSW Health

How to Protect Yourself – information from NSW Health

Tips for coping with coronavirus anxiety – Australian Psychological Society

National Coronavirus Health Information Line – call 1800 020 080

Tips for Carers, Families and Friends of People Living With Dementia – information from Dementia Australia


Multilingual resources:

Multilingual resources from NSW Health

COVID-19 in your language – multi-lingual information from Australian Government