Our highest priority during the coronavirus pandemic is to ensure the safety and well being of all of our residents.  We appreciate your ongoing support for and understanding of the measures we have in place during this challenging time. 

Latest updates:

IMPORTANT UPDATE 14/7/20: Advice for visitors to Banksia Lodge:

Anyone who has travelled to the following locations in the previous 14 days is not permitted to enter Banksia Lodge and all Banksia facilities (excepting residents and clients):

  • Victoria – anywhere in the state
  • Crossroads Hotel, Casula: 3-10 July
  • Picton Hotel: 4, 5, 9, 10 July 
  • Planet Fitness, Casula: 6 – 10 July
  • Star City Casino: 4 July (8:00pm – 10:30pm) 
  • Canterbury Leagues Cub: 4 July (11:00pm – 1:00am)
  • Narellan Town Centre Shopping Town (Kmart, Target, Best & Less, H&M and food court): 6 July
  • Zone Bowling, Villawood: 27 June (11:00am – 3:00pm)
  • Cook, Kurnell: 5 July (11:30am – 12:30 pm)
  • Highfield, Caringbah: 5 July (6:00pm – 9:00pm)
  • Merimbula RSL: 6 July (6:00pm – 9:00pm)  
  • Waterfront Café, Merimbula: 7 July (8:30am – 9:30am) 
  • Murray Downs Golf Club: 4-5 July

Banksia Lodge Visitation Restrictions position statement – as at Wednesday 8th July 2020

FaceTime and Zoom sessions at Banksia Lodge – to book a FaceTime or Zoom session with a Banksia Lodge resident via your device, please contact Banksia Lodge on (tel) 02 4471 6091

Flu vaccination requirements – aged care facilities

Banksia Village – independent retirement living – updated 8th July 2020

Banksia Community Care – home care services – updated 8th July 2020

Information for Suppliers and Contractors – updated 8th July 2020


Changes to NSW State rules from 1st July 2020

Industry Code for Visiting Residential Aged Care Homes during COVID-19 – information from Australian Government Department of Health

Industry Code for Visiting Residential Aged Care Homes during COVID-19 (other languages) – information from Australian Government Department of Health

Symptoms and testing at NSW Health Facilities

FREE COVID-19 Support Line for Senior Australians – call 1800 171 866

Statement 7th July 2020 – by the Minister for Aged Care and Senior Australians, Richard Colbeck

Living Well in the COVID-19 Pandemic – information from Australian Government Department of Health

ScamWatch information on COVID-19 Scams – information from Australian Competition and Consumer Commission

A Guide to Social Distancing – information from NSW Health

How to Protect Yourself – information from NSW Health

Further Information – information from NSW Health

Tips for coping with coronavirus anxiety – Australian Psychological Society

National Coronavirus Health Information Line – call 1800 020 080

Tips for Carers, Families and Friends of People Living With Dementia – information from Dementia Australia

COVID-19 in your language – multi-lingual information from Australian Government

Multilingual resources from NSW Health

Government information: