Our Company

Banksia Villages Ltd (Banksia) is an independent, charitable and not for profit company, limited by guarantee.

We are governed by a highly qualified and experienced Board of Directors from business, professional and community leadership backgrounds, elected from within our membership. Our assets total more than $73m.

As an accredited provider of residential and home based aged care, we receive government funding and subsidies as well as private fees. In keeping with the NSW Retirement Villages Act, residents of our retirement village pay an in-going contribution and departure fee, with recurrent charges for Village operation and maintenance with are approved by the residents each year. Any surplus funds generated after meeting annual operating, regulatory and other expenses are fully retained by the company and used to enhance quality of living, health and wellbeing outcomes for our residents.

Banksia acknowledges the traditional lands of the Yuin People. We pay our respects to the Elders, past, present and future.

A community organisation providing quality care and support for older persons, maintaining their independence.

Banksia Villages, Broulee

Planning for the Future - Strategic Plan Summary 2018-2020

  • Some Key Objectives include:

    • Continuing to provide high quality, in demand, services across each of our business units
    • Enhancing clinical care
    • Providing greater access to allied health services
    • Developing and implementing a Banksia post graduate nursing and physiotherapy sponsorship program
  • Some Key Objectives include:

    • Focusing on customer needs (present and future) and the customer experience
    • Finalising and implementing our workforce development strategy
    • Embedding the culture of quality, customer experience, and readiness for unannounced audits with our people
  • Some Key Objectives include:

    • Being known as THE ‘older persons’ service to go to on the South Coast
    • Enhancing communication about who Banksia is and what we provide
  • Some Key Objectives include:

    • Developing a clear service model that guides the Board and CEO regarding future growth, developments, strategic opportunities and risks
    • Developing and commissioning Stages 4A and 4B
    • Continuing to grow our home care services

Our History

From its early beginnings in 1992, Banksia has become a valuable community asset,  with a rich reputation for providing the best in retirement living, aged care facilities and services, and – above all – a caring, friendly and supportive environment for those who call Banksia home.

Formed by a small group from the Batemans Bay RSL Sub Branch, Banksia was initially established as the Batemans Bay Ex-Service and Community Village Limited. We later became Banksia Villages Limited to reflect the diversity of our services to the wider community.

Today, Banksia Village is a leading, fully accredited provider of independent retirement living, residential aged care, and help at home delivered to homes throughout our region. Our co-located retirement village and aged care facility occupy eight hectares of level land at Broulee, on the NSW South Coast, with a further exciting enhancement of our site currently in planning. As a capstone development for Banksia Village, this next stage will incorporate additional villas for independent living with an extended range of in-demand lifestyle facilities and professional services.

Our Culture

  • Our purpose

    • To provide quality care and support for older persons, maintaining their independence.
  • Our vision

    • To be the leader in providing person centred, innovative, flexible care, accommodation and professional services for older persons.
  • Our values

    • To provide consumer choice and individualised service.
    • To respect the dignity, grace and individuality of the Banksia community.
    • To be honest, open and transparent in our dealings with residents, their families, our staff and the wider community.
    • To provide sustainable and equitable working conditions for our staff and volunteers.
    • To value teamwork, quality and accountability in all that we do.
    • To encourage the involvement of those in our care, their families, our staff and volunteers and the wider community in the planning and provision of person centred, innovative, flexible and accountable services.